We understand that the law can often appear quite complex or confusing. In addition, each case has its own significant set of circumstances which need to be considered carefully when giving legal advice. Our experienced lawyers will discuss your individual case with you and answer any questions you may have. However, there are some questions that we are frequently asked that can apply generally.


Q – Will I be charged for an initial consultation with ERT?

An initial phone call or meeting may be free of charge as we need to find out the details of the issue before we can determine if, and how, we can help. We are regulated by the SRA (Solicitors Regulation Authority) and follow their Code of Conduct. This means that we will always keep you updated and give you the best information we can about what the charges will be. We are transparent about fees and any other charges you will need to pay, such as Court fees and expenses. For more information on our fees please click here.


Q – If I take legal action about a dispute, will I have to go to Court?

We try to make sure we only proceed to Court as a last resort and if other options of resolving the dispute have been exhausted. As well as being litigation specialists, we have expertise and experience in a wide range of methods of Alternative Dispute Resolution including without prejudice meetings, mediation, negotiation and arbitration. However, if we do end up having to go to Court, we will help you make sure you are fully prepared.


Q – What is the difference between the Small Claims Track, Fast Track and Multi-Track?

Depending on the level of award you are seeking and the complexity of the case, a civil litigation case may fall into one of three main categories.

  • The Small Claims Track is for cases that are likely to be resolved quickly and where the award would be below £10,000 (or £1,000 for Personal Injury Claims).
  • The Fast Track system generally utilises the County Court and is used for cases that are likely to be resolved in a short time period and are seeking awards of up to £25,000. Cases that are more complex (but still fall below the £25,000 limit) are often handled through the multi-track system.
  • The Multi Track is very formal and is for lengthy trials that require a lot of evidence and supporting documentation. These cases usually involve awards above £25,000 but can be below £25,000 in certain circumstances.


Q – What are late payment charges?

If you have monies owed to you for a commercial debt and payment is made late, you are entitled to claim compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

The late payment charges are £40.00, £70.00 and £100.00, depending upon the size of the debt.

You are also entitled to charge interest on late payments without the need to issue a reminder. The interest rate is 8% above Base Rate.

For more information, please contact marktaylor@ert-law.co.uk or gemmawebb@ert-law.co.uk.


Q – What can I expect from ERT?

We understand that you will wish to resolve any dispute quickly, cost effectively and discreetly. To that end, we work closely with you and give you direct access to our lawyers as well as our support staff. For more information on our experienced lawyers, please see here.

Whatever your business with us, the service you receive will be completely confidential and geared towards making sure your best interests are represented at all times. Our fees are transparent; for more information please see here.

ERT holds Professional Indemnity Insurance with Endurance Worldwide Insurance Limited of 2 Minster Court, London EC3R 7BB.


Q – What is the history of ERT?

Eaton Ryan & Taylor was established as a partnership on 1st May 1995. The founders were Neil Eaton, Kieran Ryan and Mark Taylor and the firm was was set up as a specialist litigation firm. On 1st May 2015, after 20 years of practice, we became ERT Law Limited. Neil, Kieran and Mark are Directors of the company and continue to be the driving force behind ERT.


Q – What is Litigation?

Litigation is the legal process of settling a dispute. It means taking legal action through the courts to enforce or defend a legal right and involves an understanding of:-

  • Your rights in law
  • How the courts work
  • The best way to argue a case before a Judge

At the Court hearing, the Judge decides in favour of either the claimant (the person who brings the case) or the defendant (the person with whom the dispute is with), depending on the legal merits of the case. It is an adversarial process and can include a wide range of situations from breaching a contract, to resisting a change in the terms of an agreement that you feel are unfair or unreasonable.

The lawyers at ERT are experienced in both commercial and civil litigation. Examples include employment issues, commercial and debt recovery and discrimination.

For information on other ways to resolve a dispute, see our information on Alternative Dispute Resolution.


For expert advice on dispute resolution, please call us in confidence on 0121 236 1999, email enquiries@ert-law.co.uk or make an enquiry here.